Terms of Service

1. Acceptance

These Terms govern your use of the Dançaria app and website ("Dançaria", "we", "us"). By creating an account or continuing to use the service you accept them. If you do not accept them, do not use the service.

We ask you to accept these Terms explicitly the first time you sign in, and again whenever we publish a materially changed version. We record which version you accepted and when.

2. What Dançaria is — and what it is not

Dançaria is an intermediation service. We provide the place where dance teachers, studios and event organizers present what they offer, and where you can find it and pay for it.

We are not the seller. Every event ticket, class, class package and private lesson sold through Dançaria is sold by the teacher, studio or organizer who published it. The purchase contract is between you and that seller — not between you and Dançaria.

The seller is identified by name on the listing and at checkout before you pay. If a seller is a business, the sale is a business-to-consumer sale and your statutory consumer rights apply against that seller. If a seller is a private individual — for example someone reselling a ticket they bought — statutory consumer rights do not apply to that sale, and we say so at checkout.

We do not organize the event, teach the class, control the venue, verify what a listing promises, or supervise what happens at it.

3. Payments — and why we never hold your money

Payments are processed by Stripe. Each payment is charged directly to the seller's own Stripe account: the amount you pay goes to the seller, and no part of the sale price is ever held in a Dançaria account.

From that payment Stripe deducts a service fee that we charge the seller for the use of the platform. That fee is between us and the seller and does not change the price shown to you.

Because we do not hold the funds, we cannot issue a refund, a chargeback or a payout. Those are the seller's to make, through Stripe. Your card statement will normally show the seller's name.

Prices shown include the taxes the seller declared. The seller is responsible for invoicing and for the tax treatment of the sale.

4. No refunds and no cancellations — resale is the way out

Purchases made through Dançaria are, as a rule, final: we do not offer refunds or cancellations, and neither does the platform force a seller to.

What we give you instead is a way out of a purchase you can no longer use: you may transfer it to another person, or list it for resale at no more than what you paid. Where a ticket or booking supports it, this is done in the app, and the money goes directly from the new buyer to you.

This does not remove rights you have by law. In the EU, the right of withdrawal does not apply to leisure services supplied on a specific date or period — which is what an event ticket and a dated class are (Consumer Rights Directive, Art. 16(l)). Where a statutory right does apply to your purchase, it applies against the seller and nothing here limits it.

A seller may offer a more generous policy than this one. When it does, that policy is shown on the listing and prevails over this section.

If an event or class is cancelled or materially changed by the seller, the seller owes you what the law and its own policy require. Talk to the seller first; see the next section if that does not work.

5. When something goes wrong with a seller

Contact the seller first — the app gives you a direct channel to them for every purchase.

If that does not resolve it, write to support@dancaria.com with the purchase and what happened. We will look at it, ask the seller for an account, and answer you. What we can do is limited by the fact that we do not hold the money: we can mediate, we can remove a listing, and we can suspend or remove a seller from the platform. We cannot move funds we never held.

We keep a record of these complaints and of what came of them.

Nothing here prevents you from taking the matter to your national consumer body, to an out-of-court dispute resolution scheme, or to a court.

6. Your account

You need an account to buy or to publish. You are responsible for what happens under it and for keeping your sign-in secure. Give us accurate information and keep it current.

Dançaria is not for children under 13. If you are under the age of majority where you live, use the service only with the consent of a parent or guardian.

One person, one account. Do not sell, share or transfer your account.

7. How you may behave

Do not use Dançaria to break the law, to harass or endanger anyone, to impersonate someone, to publish content you have no right to publish, or to scrape, overload or reverse-engineer the service.

Do not use the resale feature to trade tickets above what you paid, and do not use the platform to arrange payments outside it in order to avoid our fee or to take a buyer outside the protections described here.

We may remove content and suspend or close accounts that break this section. When we do, we tell you why, unless the law prevents us.

8. Content you publish

What you publish stays yours. By publishing it you give us a non-exclusive, worldwide, royalty-free licence to host, display and distribute it inside the service, and to show it in material promoting Dançaria. You can end that licence by deleting the content, except where we must keep a copy for a legal obligation or for an ongoing dispute.

You confirm you have the rights to what you publish, including to images of other people in it.

If you believe content on Dançaria infringes your rights or breaks the law, write to support@dancaria.com describing the content and the problem. We will act on notices we receive and tell you what we decided.

9. The 3D learning content

The dance movement library, its 3D animations and the engine behind them are ours or licensed to us. You may use them to learn, inside the app. You may not extract, copy, redistribute or build on them.

10. The service is provided as it is

We work to keep Dançaria available and correct, and we do not promise that it always will be: listings are written by sellers, availability can change, and features can fail or be discontinued.

We do not verify sellers' claims about themselves, their qualifications, their venues or their events beyond the identity checks described in the Seller Agreement.

11. Our liability

We are liable for our own service — for the platform doing what these Terms say it does.

We are not liable for the performance of a purchase made through Dançaria: whether the class happens, whether it is good, whether the venue is what it looked like, whether the seller refunds you when it should. That is the seller's obligation, and it is the seller you contract with.

To the extent the law allows, we are not liable for indirect or consequential loss, lost profit or lost data, and our total liability towards you for any claim connected to the service is limited to the service fees we earned on your purchases in the twelve months before the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law — including liability for death or personal injury caused by negligence, for fraud, and any mandatory consumer protection in your country of residence.

12. Indemnity

If a third party brings a claim against us because of something you published, sold or did on Dançaria, you will cover our reasonable losses and costs from it, unless the claim arises from our own breach of these Terms.

13. Suspension and closing your account

You can close your account at any time. Purchases already made, and obligations already owed to or by you, survive.

We may suspend or close your account if you break these Terms, if we are required to by law, or if keeping it open would put other users at risk. Except where the breach is serious or the law requires immediate action, we tell you first and give you a chance to answer.

14. Changes to these Terms

We may change these Terms. When a change is material we publish the new version, raise its version number, and ask you to accept it the next time you use the app. If you do not accept it you can stop using the service; purchases already made are governed by the version in force when you made them.

Sellers get advance notice of changes under the Seller Agreement.

15. Law and where disputes go

These Terms are governed by Swedish law.

If you are a consumer, this choice does not deprive you of the protection of the mandatory law of the country where you live, and you may bring proceedings in the courts of that country.

16. Who we are, and how to reach us

Dançaria — support@dancaria.com. For privacy matters: privacy@dancaria.com. For notices about unlawful content: support@dancaria.com.

Version 2026-09-07. In force from 7 September 2026.

This document is available in several languages. In case of any discrepancy between versions, the English text prevails.